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An
Open Letter to the Informing Science Community |
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T. Grandon Gill, Editor-in-Chief |
v-x |
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A Philosophy of
Informing Science |
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Eli B. Cohen |
1-15 |
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Measuring IS
System Service Quality with SERVQUAL: Users’ Perceptions of Relative
Importance of the Five SERVPERF Dimensions |
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Hollis Landrum, Victor Prybutok, Xiaoni Zhang,
and Daniel Peak |
17-35 |
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Attitudes and
the Digital Divide: Attitude Measurement as
Instrument to Predict Internet Usage |
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Elisabeth Donat, Roman Brandtweiner,
and Johann Kerschbaum |
37-56 |
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Exhibiting the
Effects of the Episodic Buffer on Learning with
Serial and Parallel Presentations of Materials |
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Eshaa M. Alkhalifa |
57-71 |
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A Deliberation
Theory-Based Approach
to the Management of Usability Guidelines |
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Fahri Yetim |
73-104 |
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The Impact of
Inaccurate Color on Customer Retention and CRM |
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Kevin R. Parker, Philip S. Nitse, and Albert S.M. Tay
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105-122 |
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Overcoming the
Challenge of Cooperating with Competitors: Critical Success Factors of
Interorganizational Systems Implementation |
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Nitza Geri |
123-146 |
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The Role of the
Client in Informing Science:
To be Informed and to Inform |
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William F. Birdsall |
147-157 |
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Perceptions of
E-commerce Web Sites across Two Generations |
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Terry J. Smith and Richard Spiers |
159-179 |
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The Effect of
Engagement and Perceived Course Value
on Deep and Surface Learning Strategies |
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Kevin S. Floyd, Susan J. Harrington, and Julie Santiago
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181-190 |
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Stakeholder
Perceptions Regarding eCRM: A Franchise Case Study |
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Kelley O’Reilly & David Paper |
191-215 |